{
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    "slug": "delivering-happiness-a-path-to-profits-passion-and-purpose-tony-hsieh",
    "nstc": null,
    "title": "Delivering Happiness",
    "subtitle": null,
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    "description": "<p>*Pay brand-new employees $2,000 to quit *Make customer service the responsibility of the entire company-not just a department *Focus on company culture as the no.1 priority *Apply research from the science of happiness to running a business *Help employees grow-both personally and professionally *Seek to change the world *Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual Best Companies to Work For list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.</p>",
    "imprint": null,
    "language_code": "eng",
    "original_language_code": null,
    "page_count": 304,
    "duration_seconds": null,
    "publication_date_first": "2012-01-01",
    "publication_date_latest": "2021-04-12",
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    "updated_at": "2025-10-31T00:33:26+00:00",
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        "slug": "little-brown-uk",
        "name": "Little Brown UK",
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